Privacy Policy

Chaparosa Roofing and its affiliates (“Chaparosa Roofing,” “we,” “us,” “our”) respect your privacy.

This Privacy Policy (“Policy”) describes our privacy practices in relation to the Chaparosa Roofing website, accessible at https://chaparosa.com, and any associated digital services (collectively, the “Digital Platforms”), unless otherwise indicated.

It also explains how Chaparosa Roofing collects, uses, and shares your Personal Information, what choices you have, and how you can contact us or exercise your legal rights. This Policy is incorporated into our Terms and Conditions.

We may update this Policy from time to time. Please refer to the “Last Updated” date at the top of this page to stay informed.

If you have concerns about this Policy, please contact us via the information provided in the “Contact Us” section below.

Children’s Privacy

Our Digital Platforms are intended for individuals 18 years of age or older. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Information We Collect

We collect Personal Information from you in various ways, including:

Online Forms

When you complete a contact form, we may collect identifiers such as name, address, phone number, and email, along with technical data like IP address and device/browser info.

Communications

When you contact us by phone or email, we collect the information you provide to help us respond and provide service.

Testimonials and Reviews

With your consent, we may publish your testimonials, which could include name, image, audio/video, and your experience with our services.

Applications and Services

If you apply for financing or request an estimate, we may collect personal, financial, or property information to fulfill your request.

Surveys

If you respond to surveys, we may collect your feedback along with contact info to improve our services.

Cookies & Tracking Technologies

Our Digital Platforms use cookies, analytics tools, and other technologies to improve your experience, analyze usage, and assist in marketing. You can manage cookie preferences via your browser settings.

How We Use Your Information

We use your information to:

• Provide roofing services and support

• Respond to inquiries and schedule consultations

• Improve our Digital Platforms and marketing

• Monitor system performance and trends

• Comply with legal obligations

• Provide customer service and support

• Conduct internal analysis and audits

We do not sell your personal information.

Third-Party Services

Our site may include links to third-party services. We are not responsible for their privacy practices. Please review their policies before submitting personal data.

We may use tools like:

• Google Analytics for site traffic analysis

• Facebook Pixel for ad performance tracking

• Social media plug-ins for content sharing and audience understanding

Security

We take reasonable steps to secure your data, but no method is 100% secure. If you believe your information has been compromised, please contact us immediately.

Data Storage

By using our services, you consent to the transfer and storage of your information in the United States or other jurisdictions where our services are hosted.

Your Rights & Choices

You can:

• Opt out of commercial emails, calls, and texts

• Manage cookie settings

• Request access or deletion of your personal data

• Update social media sharing permissions

California Residents (CCPA)

If you're a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it’s used

• Request access or deletion of your data

• Opt out of data sale (we do not sell your data)

• Non-discrimination for exercising your rights

To exercise your rights, contact us using the info below.

Copyright Claims

If you believe any content on our Digital Platforms infringes your copyright, you may contact us with the required details under the DMCA.

Contact Us

Chaparosa Roofing
13581 John Glenn Rd, Suite A
Apple Valley, CA 92308
Phone: (760) 240-0088
Email: info@chaparosa.com